"Yes, we talked about this. Check your WhatsApp group". This phrase has become the default answer to every project question in companies. Want to know the project timeline? Check WhatsApp. Looking for the requirement document? Someone has shared it on WhatsApp. Need to understand who has completed the task? Scroll through the group messages on the WhatsApp group. According to 2024 workplace communication data, about 53% of frontline workers use messaging apps like WhatsApp up